Benefit Administration Company & BAC Capital Advisors Privacy Policy

Our Commitment to Privacy

Benefit Administration Company and BAC Capital Advisors (BAC) are committed to maintaining the confidentiality, integrity and security of personal information about our current and prospective customers. We are proud of our privacy practices and want you to know how we protect this information and use it to service your account. You do not have to contact us to benefit from BAC's privacy protections; they apply automatically to all of our customers.

How and Why We Obtain Personal Information

BAC takes great care to protect your personal information and when we use it, we do so with respect for your privacy. We may use personal information about you to service and maintain your account; process transactions in your account; respond to inquiries from you or your representative; develop, offer, and deliver products and services; or to fulfill legal and regulatory requirements. BAC may collect public and non-public personal information about you from any of the following sources:

  • You on your retirement account application or forms (for example, name, address, Social Security number, birth date, or beneficiary)
  • You or your employer or plan sponsor (for example, payroll)
  • Transactional activity in your account (for example, trading history and balances)
  • Other interactions with BAC (for example, discussions with our customer service staff or information you enter into our Web sites)
  • Other sources with your consent (for example, from other institutions if you rollover assets from another qualified plan)

How We Protect Your Information

BAC has always considered the protection of sensitive information to be a foundation of customer trust and a sound business practice. We employ physical, electronic and procedural controls and we regularly adapt these controls to respond to changing requirements and advances in technology.

Within BAC, we restrict access to personal information to those who require it to provide services to you. We may share the personal information that we collect with the following entities:

  • BAC corporate affiliates, including internal service providers (for example, our data processing company and printing operation)
  • Unaffiliated service providers (for example, printing and mailing companies, and other entities who may provide services at BAC's direction)
  • Government agencies, other regulatory bodies and law enforcement officials (for example, for tax purposes or for reporting suspicious transactions)
  • Other organizations, with your consent or as permitted or required by law (for example, for fraud prevention)

BAC does not share personal information about our customers with unaffiliated third parties for use in marketing their products and services.

Privacy Online

Privacy, security and service in our online operations are just as critical as in the rest of our business. BAC employs all of the safeguards described previously, along with firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your online session.